Contact info uic name phone ako e mail and or alternate email address unit office.
Army alms help desk number.
Make the course visible to the learner in the alms training catalog.
In any other case you will need use the following instructions.
The single point of contact for all questions and problems concerning the use and operation of the alms ddtc or dtfs.
1 877 251 0730 or submit a trouble ticket see link on side bar to the left.
24 7 365 days per year dsn.
Select option 1 for the alms.
Government usg information system is that is provided for usg authorized use only.
Use dsn switch board at 312 560 1110.
Subject include gcss army in the subject line if submitting incident reports via e mail.
This will help ensure the incident is forwarded to the correct tier 2 help desk.
Army training help desk hours.
24 7 365 days per year dsn.
Set up the course structure in the alms.
Ask the operator to connect you to 866 335 2769.
This is a u s.
Submit a trouble ticket or call toll free.
Select 2 when prompted to select.
Contact the proponent course manager com to determine how the course is supposed to behave on the alms.
Army learning management system alms the alms is a centralized training system allowing training ncos training managers instructors unit commanders and individual users to schedule register and deliver standardized army training to soldiers and da civilians at home and abroad.
Answer army training help desk athd tickets dealing with alms system problems in playing content.
Army training help desk hours.
You can also contact the army training help desk via the following.
The ako help desk number is 866 335 2769 when you are calling commercially.
Our goal is to provide a quality customer support service by the highest degree of responsiveness and efficiency.
The single point of contact for all questions and problems concerning the use and operation of the alms ddtc or dtfs.
Tier 1 provides support to various software applications besides gcss army.
1 800 275 2872 please listen to the audio menu for the alms option.
Select option 1 for the alms.
You can always contact support at help us army mil.